The UCDA is a not-for-profit association of over 4400 motor vehicle dealers across Ontario. Our goal is to help foster a fair used vehicle buying experience that safeguards both the consumer and the dealer.
Our membership is made up of franchise dealers, independent dealers, truck dealers and leasing companies, located in over 500 municipalities throughout Ontario.
The mission of the UCDA is to enhance the image of the used vehicle industry. This mission is built upon three pillars: representation, education and mediation.
Each of our members is a local, registered dealer with the Ontario Motor Vehicle Industry Council (OMVIC, the government regulator), and contributes to a Consumer Compensation Fund designed to protect consumers.
Have a concern about your recent used car buying experience? Most often dealers are happy to work with customers to find a solution, but sometimes a little extra help is needed. The UCDA offers a free mediation service led by our specialized legal team to help consumers and dealers resolve any issues. See our Mediation page to find out more.
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